Like many people in today’s difficult times, Linda found herself in financial distress. 

“We got into credit card debt,” Linda said. “It kept on multiplying. We couldn’t see our way out.”

Reaching out for financial guidance can feel intimidating, especially when debt feels overwhelming. So when Linda was referred to JCFS Chicago’s financial counseling program, she felt nervous and uncertain, wondering whether the program could provide the support she needed.

“I’ve never done anything like this before,” Linda said. 

Any apprehension Linda felt subsided when she met with Financial Counselor Maureen Grey, who quickly put her at ease.

“I think people feel a lot of judgment from themselves, but also from family and from neighbors,” Maureen said. “Except that’s why our services exist - it’s a safety net to help you get back on your feet.”

Maureen asked a lot of questions and counseled Linda, starting with financial literacy. She also helped her find resources, creating a larger safety net or network. 

“We could see there was hope,” Linda said. “It wasn’t easy to expose yourself, at least not for me. But I learned that you don’t have all the answers and that you need to reach out and open up and that you haven’t done anything wrong.” 

Financial counseling gives people the tools they need to rethink their approach toward money matters and work toward self-sufficiency. Maureen collaborates one-on-one with eligible individuals to dissect their financial decisions, discuss the motivation behind each decision, and steer them towards a more cautious approach to their money. 

Although Linda was initially hesitant and unsure about accepting assistance, she is glad she did. 

“I’m amazed at the help that we received and the kindness we received,” Linda said. “We were left with dignity.”