Contact Us

Call 855.ASK.JCFS (855.275.5237) for one-call, toll-free access to all programs and services at all JCFS locations, or email us at


The Access Team is available from 9:00 a.m. to 5:00 p.m. Monday through Thursday, from 9:00 a.m. to 4:00 p.m. on Friday and other times by phone appointment. JCFS is closed on the weekend. 

For Emergency building closures due to weather conditions
In  case of severe weather or other emergency you can call 312.673.2760 to find out the status of building closures and when they will reopen.

For emergencies at all times

Call 911 or go to your nearest hospital emergency room.


To report the abuse or neglect of a child, please call the Illinois Child Abuse Hotline at 800.25.ABUSE. If you are out-of-state, please call 217.524.2606.


If you are a youth seeking immediate non-emergency support, please contact the DCFS Youth Hotline at 800.232.3798.


For media inquiries

Contact Elizabeth Taggart, Marketing Director, at 312.673.2777. 

JCFS Locations & Offices


For Intake and Inquiries:  855.ASK.JCFS (855.275.5237)


Downtown Chicago

Central Office

216 W. Jackson Blvd., Suite 800
Chicago, IL 60606
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Reception:  312.357.4800


Peterson Park 
3525 W. Peterson Ave., Suite 400
Chicago, IL 60659 
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Reception:  773.866.5035



Chicago - West Rogers Park

Joy Faith Knapp Children's Center
3145 W. Pratt Blvd.
Chicago, IL 60645
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Reception:  773.467.3700


JCFS Therapeutic Day School and Yeshiva
at the Joy Faith Knapp Children's Center
3145 W. Pratt Blvd.
Chicago, IL 60645
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Reception:  773.467.3900


Virginia Frank Child Development Center
3033 W. Touhy Ave.
Chicago, IL 60645
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Reception:  773.761.4550



Elaine Kersten Children’s Center

on the Harry & Jeanette Weinberg Campus
255 Revere Dr., Suite 200
Northbrook, IL 60062
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Reception:  847.412.4350


Roger S. Bloch Child & Family Counseling Center
Goldie Bachmann Luftig Building 
5150 W. Golf Rd. 
Skokie, IL 60077
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Reception:  847.568.5200


9304 N. Skokie Blvd
Skokie, IL 60077
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Reception:  847.676.0078


Buffalo Grove

135 N Arlington Heights Road, Suite 104
Buffalo Grove, IL 60089
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Reception:  847.392.8820



Anita M. Stone Building
3400 W. 196th St.
Flossmoor, IL 60422
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Reception:  708.798.1859