Call 855-ASK-JCFS (855-275-5237) for one-call, toll-free access to all programs and services at all JCFS locations, or email us at ask@jcfs.org.
The Access Team is available from 9:00 am to 5:00 pm on Monday, Wednesday and Thursday, from 9:00 am to 7:30 pm on Tuesday, and from 9:00 am to 4:00 pm on Friday. JCFS is closed on the weekend.
For emergencies at all times
Call 911 or go to your nearest hospital emergency room.
To report the abuse or neglect of a child, please call the Illinois Child Abuse Hotline at 800.25.ABUSE. If you are out-of-state, please call 217-524-2606.
If you are a youth seeking immediate non-emergency support, please contact the DCFS Youth Hotline at 800-232-3798.
For media inquiries
Contact Deanna Shoss, Director of Marketing, Communications & Business Development, at 312-804-3715
JCFS Locations & Offices
Chicago-Downtown
Central Office
216 W. Jackson Blvd., Suite 800
Chicago, IL 60606 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 312-357-4800
Chicago City (Downtown) Community Counseling Center
216 W. Jackson Blvd., Suite 700
Chicago, IL 60606 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 312-357-4800
Chicago-West Rogers Park/Peterson Park
Chicago City (North) Community Counseling Center
3525 W. Peterson Ave., Suite 400
Chicago, IL 60659 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 773-866-5035
Joy Faith Knapp Children's Center
3145 W. Pratt Blvd.
Chicago, IL 60645 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 773-467-3700
JCFS Therapeutic Day School and Yeshiva
at the Joy Faith Knapp Children's Center
3145 W. Pratt Blvd.
Chicago, IL 60645 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 773-467-3900
Virginia Frank Child Development Center
3033 W. Touhy Ave.
Chicago, IL 60645 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 773-761-4550
Northbrook
North Suburban Community Counseling Center
Elaine Kersten Children’s Center
on the Harry & Jeanette Weinberg Campus
255 Revere Dr., Suite 200
Northbrook, IL 60062 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 847-412-4350
Center for Practice Excellence
at the Elaine Kersten Children’s Center
255 Revere Dr., Suite 200
Northbrook, IL 60062 – view map
Skokie
Roger S. Bloch Child & Family Counseling Center
at the Goldie Bachmann Luftig Building
5150 W. Golf Rd.
Skokie, IL 60077 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 847-568-5200
Response
9304 N. Skokie Blvd
Skokie, IL 60077 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 847-676-0078
Arlington Heights
Northwest Suburban Community Counseling Center
1156 W. Shure Dr., Suite 181
Arlington Heights, IL 60004 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 847-392-8820
Lombard
West Suburban Community Counseling Center
10 E. 22nd St., Suite 120
Lombard, IL 60148 – view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 630-705-9639
Flossmoor
South Suburban Community Counseling Center
Anita M. Stone Building
3400 W. 196th St.
Flossmoor, IL 60422 - view map
Intake and Inquiries: 855-ASK-JCFS (855-275-5237)
Reception: 708-798-1859