To help people remain healthy and safe during this time, we are modifying our operations to continue our services for those who depend on us. Though we are not providing on-site services, here is what we’re doing.
Video and phone support for current JCFS clients
Our skilled staff will be providing video and phone services whenever possible. While we are unable to welcome visitors to our buildings, we know that these services are needed now more than ever. If you or a family member currently receives counseling, career services or pediatric therapies a staff member will be in contact to determine the best options during this unusual time.
Warm-line phone connection
We know that social distancing can lead to a sense of isolation or increased anxiety, so we are adding a warm line that provides assistance for people in the Chicagoland area whose need is not urgent and just looking to talk to someone about their emotional distress. You can call us between 9am and 5pm Monday thru Thursday, 9am-4pm Fridays at 855.275.5237 to connect to a chaplain or emotional support professional.
Steps to connect:
- Leave a message and mention that you would like to talk to someone on the JCFS Warm Line
- When we call you back Unknown Caller or No Caller ID will be the number that shows up
- One-time call, no follow-up after the call will be provided
Virtual support and training
As part of our promise to continue our services for those who depend on us, JCFS Chicago launched Redefine What’s Possible at Home, a new private Facebook group that features daily content for families to access resources, ask questions and share ideas with each other.
This group is moderated by a team of JCFS professionals including social workers, psychologists, early childhood specialists, and speech and language therapists. The team will be providing story hours, creative activities and enrichment activities as well as support and guidance for parents and caregivers. Our hope is to transform these challenging times into an opportunity for connecting, learning, and playing. Follow us on Facebook @JCFSChicago and join our group.
We will also offer an expanded calendar of workshops, trainings and support groups via video conferencing.
COVID-19 community resources
JCFS Chicago has compiled a list of resources that you may find helpful during this uncertain time. While we will try to keep the information timely and accurate, please be aware that resources available on this page are created and maintained by other public and private organizations, and therefore JCFS does not control or guarantee the accuracy, relevance, timeliness, or completeness of this outside information.