COVID-19 UPDATE

May 28, 2020

With Illinois moving to phase 3 of its reopening plan, JCFS continues to thoughtfully plan for when our office-based services will resume. Until that time, we will continue providing our services using video and phone as we prepare for a return that considers the health and safety of everyone entering our facilities. In-person services will resume only after two week advance notice has been announced to ensure sufficient planning time for our staff and clients.

April 2, 2020

In keeping with the extended Illinois state stay-at-home order, JCFS Chicago facilities will remain closed to all visitors through April 30. To help people remain healthy and safe during this time, we have  modified our operations to continue offering services that are needed now as much as ever.

Though JCFS is considered an essential service provider under the State’s guidelines, we have been successful in shifting every possible employee to working from home. We are proud of the level of service being provided via phone, telehealth and other on-line platforms for those who depend on us.

We have added a virtual option to enable our skilled staff to provide video and phone services to currently registered JCFS clients whenever possible. With the stay-at-home order extended for another month, this expanded access to services allows people to maintain a regular appointment schedule during this unprecedented time.

Knowing that social distancing can lead to emotional distress, we have added a “warm line” to provide assistance for people in the Chicagoland area whose need is not urgent and just looking to talk to someone. Feel free to share this information with those who might benefit. Our emotional support professionals are available at 855.275.5237 between 9am and 5pm Monday thru Thursday, 9am-4pm Fridays.

We have also launched Redefine What’s Possible at Home, a new Facebook group moderated by a team of JCFS professionals. Open to all, the group features daily content for families to access resources, ask questions and share ideas with each other. Follow us on Facebook @JCFSChicago and join our group.

Watch your mailbox for our annual print version of Defining Moments later this month featuring stories of staying connected while we are apart. For timely information about JCFS operations, call our automated phone line at 312.673.2760, visit JCFS.org or follow us on Facebook @JCFSChicago.

Together we will successfully navigate these uncertain times. Please take good care of yourselves and each other.

Howard Sitron
President and Chief Executive Officer

Stacey Shor
Chief Operating Officer

Neil Posner
Board Chairman

March 18, 2020

As we all adjust to the rapidly changing (COVID-19) pandemic, we are deeply concerned about its effect on our communities. To help people remain healthy and safe, at JCFS Chicago we are modifying our operations to continue our services for those who depend on us. Though we are not providing on-site services, we are here for you.

What we’re doing:

Video and phone support for current clients

Our skilled staff will be providing video and phone services whenever possible. While we are unable to welcome visitors to our buildings, we know that these services are needed now more than ever. If you or a family member currently receives counseling, career services or pediatric therapies a JCFS staff member will be in contact to determine the best options during this unusual time.

Warm-line phone connection

We know that social distancing can lead to a sense of isolation or increased anxiety. Beginning Monday, March 23 you can call us at 855.275.5237 to connect to a chaplain or emotional support professional.

Virtual support and training

In the coming days we will be launching a new Facebook Group featuring daily content for families to access resources, ask questions and share ideas with each other. We will also offer an expanded calendar of workshops, trainings and support groups via video conferencing.

Though we join the public effort to flatten the curve by limiting in-person services until at least March 30th, we will continue to redefine what’s possible. We will keep you up to date as we add additional options, but for immediate information call 855.275.5237, visit JCFS.org or follow us on Facebook @JCFSChicago.

Thank you for your continued support as we all navigate these uncertain times.

Howard Sitron
President and Chief Executive Officer

Stacey Shor
Chief Operating Officer

Neil Posner
Board Chairman